Staff & Volunteer Online Hub

Welcome to the Online Hub!

We are excited to launch the Online Volunteer Hub! This hub will be your one stop shop to get all the quick information you need for the Festival and will be updated regularly throughout the next few weeks.

Check this page often as it has information about Grub Stub Partners, Volunteer Line allotments, and more!

Staff and Volunteer Grub Stubs

Grub Stubs entitle a volunteer and eligible employee with a Festival credential and voucher, to 1 menu item listed under the available restaurants below. More menu items may be added leading up to the Festival. Eligible employees will be provided with Grub Stub vouchers at Employee Check-In.

Not redeemable for cash. Cannot be combined with any other offers or discounts.

Disclaimer: If you have specific or varying dietary restrictions, please plan accordingly for yourself. Not all of our partners offer gluten free/vegan options in their menu options.

No Refunds or Exchange. 

Valid 1/19/2023 – 1/29/2023

*Sundance Staff can find meal discounts at participating restaurants here.

*Sundance Resort volunteers can find a menu of Grub Stub eligible meals at the Deli.


Volunteer Film Access

Volunteer Ticket Availability

A limited number of screening tickets are held at certain theater box offices for staff and volunteers. Tickets are available one hour prior to the screening time. Some volunteer ticket quantities may be reduced in the event of extreme public demand.

*Press and Industry (P&I) Screenings: Volunteers and staff may present credentials for admittance to (P&I) screenings, if space is available, 5 minutes before the start of the film. P&I screenings are held at Holiday Village Cinemas and Park Avenue Theatre January 19–January 27. Volunteers and staff may be asked to relinquish their seats anytime during these screenings.

Park City

Eccles Theatre


Egyptian Theatre


Holiday Village Cinemas

10 for public screenings

Library Center Theatre


Park Ave Theatre

15 for public screenings

Prospector Square Theatre


The Ray Theatre


Redstone Cinemas



Salt Lake City

Broadway Centre Cinemas


Grand Theatre


Rose Wagner Center


Gateway at the Megaplex


Sundance Mountain Resort

Screening Room

5 (25 on Jan. 29)

Screenings with no Volunteer Line


Check this section often as is will be updated regularly throughout the Festival.


  • Due to demand, Volunteer Lines will not be available for Day 1 screenings. Volunteers may use the eWaitlist.

Waitlist Tickets

January 19–January 29 

Use our electronic waitlist system for a chance to get into sold-out screenings. Register at Check-in for each screening opens two hours before the published start time; you automatically receive a number once you check in. You must be in the waitlist line at the theater no later than 30 minutes before start time. Line up in the order of your waitlist number. If you arrive late, you will forfeit your number and have to go to the end of the line.

You may check in for one event at a time. If you change your mind or want to check in for another screening, cancel your existing reservation and restart the process. The eWaitlist allows you to link to a friend’s account so you can waitlist for a film together. Tickets are $25 (plus a service fee of 3.5% plus 35¢ per ticket), payable by card only, and are sold on a space-available basis. Volunteers get FREE waitlist tickets by exchanging a volunteer voucher or by showing their credential. 

Main Box Office

Patrons can purchase remaining individual tickets online or at the main box office. Waitlist tickets can be purchased at the theater where the screening is scheduled (card only). Passes can be picked up at the Park City Main Box Office or the Megaplex Theater. Tickets for in person screenings are $25. Tickets to virtual screenings are $20. 


There are no senior or military discounts.


Park City Main Box Office

Gateway Center, 136 Heber Ave. (1st floor), Park City

January 18, 10:00 a.m. – 6:00 p.m. (Pass pick up only)

January 19–28, 8:00 a.m.–7:00 p.m.

January 29, 8:00 a.m.–2:00 p.m.


Megaplex Theatres at The Gateway

400 W 200 S, Salt Lake City, UT 84101

January 19, 10:00 a.m – 6:00 p.m (Pass pick up only)

January 20, 12:00 p.m – Start time of the final screening of the day

Jan 21 – 29, One hour before first screening of the day until start time of last screening of the day

Volunteer and Staff Lounge at The Prospector

2200 Sidewinder Road, Park City  UT 84060


Stop by the Volunteer Hub to ask questions, grab a snack, and use free Wi-Fi. 

January 19, 10:00 a.m. – 6:00 p.m.

January 20 – 29, 8:00 a.m.–6:00 p.m.

Volunteer Check-in and Benefits

Check out the Volunteer Check-in and Benefits Packet sent in Newsletter #5 for all the details.

Staff and Volunteer Wellness

If you experience or witness any inappropriate conduct, you can report it via one of the following methods and a member of the Safety & Belonging Team will respond as soon as possible, no later than 12 hours.

Send an email to or you can complete the name-optional conduct reporting form that can be found on the website,

Park City Venues and Store Locations

Festival Headquarters

Sheraton Park City, 1895 Sidewinder Dr.


The Box at The Ray

1768 Park Ave. (Middle doors)


The Park

950 Iron Horse Dr.


Filmmaker Lodge

550 Main St. (2nd floor)

Festival Store at HQ

Sheraton Park City 1895 Sidewinder Dr.


Festival Store at Eccles Theatre

1750 Kearns Blvd


Festival Store at the Gateway

400 W 200 S, Salt Lake City

General Information

Key Information for Volunteers

If you cannot make a shift or have a volunteer question:

Volunteer Hotline: (435) 776-7870 

Customer Support

On the Festival platform, the Help button. Also,

Festival Insiders

Festival Insiders are volunteers who wear “Ask Me” buttons, and they are specially trained to help you navigate the Festival. Find them on shuttles, Main Street, and elsewhere at the Festival.

Program Guide

For the most updated screening schedule, visit

 Make sure and download the official Sundance Film Festival mobile app. Just search “Sundance Film Festival” in the Apple and Google Play stores. Enable push notifications to receive screening reminders, news about additional ticket availability, and other Festival updates.

Medical Care

Safety manuals at each venue and theater have full listings of nearby hospitals and clinics.

Park City Hospital

900 Round Valley Dr., Park City, UT 

(435) 658-7000

Open 24 hours a day, 7 days a week


Park City InstaCare

1750 Sidewinder Dr., Park City, UT

(435) 649-7640

8 a.m.–8 p.m., 7 days a week

After Hour Emergencies

For after hour emergencies, please call our 24 hour emergency number 435-776-7825PLEASE ONLY CALL THIS NUMBER IN CASE OF AN EMERGENCY. If the emergency is serious please call 911 first.


Festival shuttle routes and information can be found on the Sundance website. For shuttle-route planning, please check out our Sundance Festival Maps or download the MyStop app

There is no parking at Park City theatres and venues so if you must drive, park in a designated Festival park-and-ride lot. The free shuttles stop in front of all Festival designated parking lots.

There is a new bus service called High Valley Transit serving Summit County in addition to Park City Transit. Check the website and see if your accommodation falls within their free micro-transit zone. If you are staying in Silver Creek or Summit Park this could really help!


Miners Park, on Main St. between 4th and 5th St.

Old Town Transit Center, on Swede Alley one block north of 5th St.

Information Booths

“How to Fest” info is available at all information booths. Information booths are located in Festival Headquarters and Gateway Center in front of the Park City Main Box Office.

Lost and Found

Items found at Festival theaters and official non-theater venues will be kept at the locations where they were found until being transferred to the Lost and Found office during periodic pickups. For all Park City theaters and venues, there will be pickups throughout the festival. After the Festival, unclaimed items will be kept until February 7, 2023, when they will be donated to charity. Please direct inquiries to


Public Wi-Fi access is available at all Park City locations except Redstone Cinemas and is available in most Salt Lake City theaters.

Press Inquiries

Health Safety

As part of SFF23, Health Safety’s goal is to mitigate the spread of COVID-19 and other infectious diseases. We need everyone to help to make this a safer environment for all of us. The following are some requirements and helpful reminders to help us meet our goal!

 Festival Health Safety Requirements:

  • Mask at all times while working in-person
  • Complete daily health screening each day (add QR Code)
  • Required COVID-19 testing dates include:
    • Arrival to Festival Provided lodging (select individuals)
    • January 18, 2023
    • January 21, 2023
    • Prior to start of first shift (day/sign up Volunteers)
    • And, anytime you are feeling ill. 

Contact Information



For issues or questions with accessibility, you may contact our Accessibility Team: 


Hotline: (435) 776-7790

Community Agreement

As a member of our Festival community, we expect you to help create an environment that is welcoming to all by committing to being:

  • Inclusive and respectful of people of every race, ethnicity, gender identity/expression, disability, sexual orientation, nationality, religion, age, physical appearance and body size, language spoken, and immigration or economic status by refraining from demeaning, discriminatory, or harassing behavior or speech. 
  • Intentional with your words by abstaining from hate speech.
  • Attentive to personal boundaries by refraining from unwelcome sexual attention, harassment, stalking,or unwanted physical contact of any kind. 
  • Respectful of moderators, artists, and audience members by refraining from sustained or repeated disruption of any events. 
  • Proactive in prioritizing community health and wellbeing by refraining from attending events when you feel unwell. 

If you experience or witness any inappropriate conduct, you can report it via one of the following methods and a member of the Safety & Belonging Team will respond as soon as possible, no later than 4 hours during the hours of 6:00 am to Midnight MT.

  • Send an email to
  • Complete the name-optional conduct reporting form that can be found here.

All incidents that violate our commitment to one another will be subject to an immediate and equitable review process with our third-party event ombuds, tEQuitable.