Program Details

Requirements and Benefits

Volunteers can choose between three different levels of commitment: Sign-Up, Half-Fest, and Full-Time. In short, the Sign-Up program offers flexible scheduling (you choose) with one film voucher for every four hours worked (24 hours minimum required). Half-Fest is a hybrid of a sign-up and full-time volunteer where volunteers can pick week one (roughly Jan 15-21) or week two (roughly Jan 22-26) of the Festival to volunteer and are given a set schedule of 40 hours with a mix of sign up and full time benefits. And last but not least, Full-Time Volunteers work every day of the Festival on an assigned schedule, but can see an unlimited number of films while not on shift. ALL VOLUNTEERS MUST BE 21 YEARS OF AGE BY THE TIME OF THEIR FIRST SHIFT.

Here is the fine print:

Volunteer Requirements

1. Sign-Up Volunteers, 24+ hours, you sign up for your schedule:

  • Commit to a minimum of 24 total hours during the Festival; sign up for more hours as you desire.
  • Sign up in advance for specific shift times of your choosing, as available. Shifts on weekends are in short supply, you will need to plan on about 3-4 days, at LEAST two of which are weekdays or a portion thereof, to meet the minimum requirement. Also note that new volunteers will not have access to first weekend shifts due to limited availability and alumni priority.
  • Complete online and attend pre-Festival trainings.
  • Receive, read, and respond to email, our primary mode of communication.

2.  Half-Fest Volunteers, 40+ hours, you pick first week or second week to volunteer on an assigned schedule given to you:

  • Commit to a preassigned  Festival schedule of at least 40  hours during week one (roughly Jan 15-21)  or week two (roughly Jan 22-26).
  • Be available to work by 4pm of the start day and available every day until noon on the end date of the week you are assigned.
  • Complete online and attend pre-Festival training.
  • Receive, read, and respond to email, our primary mode of communication.

3. Full-Time Volunteers, 80+ hours, we assign a Full-Time schedule:

  • Commit to a preassigned Festival schedule of 8 to 10 hours each day (around 80+ hours total).
  • Be available to work the entire Festival period as determined by job assignment (varies).
  • Complete online and attend pre-Festival trainings.
  • Receive, read, and respond to email, our primary mode of communication.

Volunteer Benefits

Volunteers are essential to the Festival. We recognize the time they devote to the Festival and provide benefits to them as a thank-you for their service. Benefits are provided in conjunction with the number of hours volunteered, and for Full-Time Volunteers, the skills needed for the position held.

All Volunteers receive:

  • Festival Access: Volunteer Credentials allow access to non-theatre official Festival venues on a space-available basis (similar credential costs $200). We also offer a few screenings just for volunteers. Most of all, we want to be sure volunteers can see films.
  • Uniform: Jacket and Volunteer Credential.
  • Party: Ticket to the Staff and Volunteer Opening Night Party.
  • Refreshments: We offer light snacks and refreshments in our Volunteer Hub for volunteers to come get when not on shift. These snacks are not meant to replace meals which volunteers are responsible for providing themselves.
  • Airport Shuttle Service Discount: Available to Park City from SLC Airport.
  • For almost every screening, we set aside a certain number of tickets only for volunteers. Film access depends on the number of hours volunteered:

Sign Up Volunteers

  • 24 hours: Receive one volunteer voucher for every four hours volunteered. Volunteer vouchers are redeemable for one film ticket for the volunteer through the volunteer or waitlist line on a space-available basis. Vouchers and credentials are nontransferable and must be used by the volunteer with his or her credential.
  • 30 hours and above: Same benefits as above but you can exchange your volunteer vouchers for guest vouchers that can be used by anyone (including non-volunteers!) in the general waitlist line.
  • 60 hours for Salt Lake, Ogden, and Sundance Resort volunteers: Vouchers are replaced by a Volunteer Photo Credential, allowing the volunteer access to unlimited Festival screenings through the volunteer line on a space available basis (when not volunteering, of course!) also four guest waitlist ticket vouchers.
  • 80 hours for Park City volunteers: Vouchers are replaced by a Volunteer Photo Credential, allowing the volunteer access to unlimited Festival screenings through the volunteer line on a space available basis (when not volunteering, of course!) also four guest waitlist ticket vouchers.
  • Half-Fest Volunteers: Receive one volunteer voucher for every four hours volunteered. Volunteer vouchers are redeemable for one film ticket for the volunteer through the volunteer or waitlist line on a space-available basis. Volunteer vouchers and credentials are nontransferable and must be used by the volunteer with his or her credential. They will also receive an Awards Night Party ticket.
  • Full-Time Volunteers: Vouchers are replaced by a Volunteer Photo Credential, allowing the volunteer access to unlimited Festival screenings through the volunteer line on a space available basis (when not volunteering, of course!),a ticket to the awards night ceremony and four guest waitlist ticket vouchers, if local/providing own lodging.

Recognition for all volunteers, volunteering for 100 Hours: Volunteers giving 100 hours or more are recognized for their dedication to the Festival and become a part of the 100 Club. They receive the same benefits as above (sign-up, half-fest, and full-time are eligible for this) as well as being recognized for their commitment on their credential along with a name listing at the Festival's Awards Ceremony.

Full-Time Volunteers (those with a schedule assigned to them by the Festival) are also eligible to receive (but not guaranteed):

  • Limited Festival lodging may be provided for non-Utah residents who are alumni volunteers in need of lodging. Festival lodging is highly unlikely for first-year volunteers.
  • For a minority of Full-Time positions - typically those requiring management experience, very specific skills, or commitments longer than 13 days - a predetermined travel expense reimbursement will be provided. If volunteers are eligible for this, their volunteer coordinator will discuss these details with them over the phone.

Volunteer Opportunities at the Festival

Locations

The Volunteer Department and Hub and operations are based out of Park City where the majority of volunteer opportunities occur. Volunteers should plan to use the FREE Festival Shuttle System while in Park City as there is no designated volunteer parking available. If you plan to drive to Park City, we recommend selecting volunteer positions at Eccles, Holiday, Headquarters, Prospector, or Redstone Theatre. You'll need to park in a designated festival lot (lots vary by price) and take a shuttle to your assigned venue, and these five theatres are most conveniently located to shuttles from parking areas.

Outside of Park City, the Festival operates theatres in Salt Lake City, Ogden, and at Sundance Resort as extensions of the Festival. These positions are mainly sign-up positions in our theatre operations and ticketing departments.

Festival Departments with Volunteers

There are so many ways volunteers can get involved at the Festival that we couldn't even list all of them here! Read on to learn more about some of our many departments and opportunities.

Merchandise Department

Be a part of the action and help customers find those cherished souvenirs to take home as a memory

Press Department

You will be helping press get their accredited badges, answer their questions, track press coverage amongst other office duties. Sometimes you’ll find yourself in the field helping with wrangling the camera crews or assisting with press seating.

Production Department

The Production Department is the behind-the-scenes team that works with all Festival departments to set up, maintain, and tear down the Festival.

Technology Services  Department

As Tech Services Volunteer, you'll be the hidden driving force behind all Festival employees as they crank through the 10 days of mayhem!

Theatre Operations Department

The Theatre Operations Department operates each theatre, from ticket-taking to crowd control, as an organized and cohesive team.

Theatre Operations: Theatre Box Office Volunteers

As a Theatre Box Office Volunteer, you'll distribute, collect, and account for all tickets at our theatres.

Ticketing: Main Box Office, Pass & Package Office, Info Booths, and Attendance

Whether you're updating availability boards, assisting in filling ticket orders, or answering patrons' questions about films and theatres, you'll be an integral part of assisting Festival attendees to participate and navigate the Festival.

Transportation Volunteers

Help navigate the crowds from one location to another at designated transportation stops. This position has shorter shifts due to the location (outside) and requires a high level of customer service.

Volunteer Department

Help the volunteer department run the hub where volunteers come in and out to get questions answered and snacks for nourishment. You can also be assigned a volunteer flex position which would have you rotating through various festival roles as need be.

Additional Ways to Volunteer

Students at the Festival

If you are a student group of 6 or more that would like to attend the Festival as a volunteer (this is separate from the Student Film pass that can be purchased here), please email volunteers@sundance.org so that we can work with you to try to get your group involved.

Year-Round Volunteer Opportunities

If you are available to help out before and/or after the Festival, you might be interested in joining our Year Round Volunteer Program! On your application for the Festival, be sure to mark “Yes” when asked if you would like to be notified of these opportunities. The majority of these shifts are one day administrative tasks that happen in our Park City office.