Tickets

Looking for tickets? You're in the right place.
2019 Festival ticket sale dates below:

Pass & Package Sales
Now available, purchase details below.

Individual Ticket Sales
Members: January 15, noon–8:00 p.m. MT
Locals: January 17, noon–8:00 p.m. MT
Public: January 22, 10:00 a.m. MT until sold out

There are so many ways to enjoy the Sundance Film Festival. Purchase a pass, a ticket package, or individual tickets in advance or catch a last-minute screening through the eWaitlist. For more information, watch this video or check out the ticketing details, box office and eWaitlist information, and frequently asked questions below.

For assistance, please visit sundance.org/customersupport.

Purchase Tickets

  • EXPRESS PASS
    (FIRST HALF)

    $4,000

    • Valid January 24–29
    • Access to screenings at all theaters
    • Priority entrance
    • One official photo credential
    • This pass is available exclusively to individual donors who join Sundance Circle
    EXPRESS PASS
    (SECOND HALF)

    $3,500

    • Valid January 30–February 3
    • Access to screenings at all theaters
    • Priority entrance
    • One official photo credential
    • One awards party ticket
    • Limited number still available in the Pass and Package Office during the Festival
    Buy
    ECCLES THEATRE PASS
    (FIRST HALF)

    $3,000

    • Valid January 24–29
    • Access to all screenings at the Eccles Theatre in Park City
    • Priority entrance
    • One official photo credential
    • This pass is available exclusively to individual donors who join Sundance Circle
    ECCLES THEATRE PASS
    (SECOND HALF)

    $2,000

    • Valid January 30–February 3
    • Access to all screenings at the Eccles Theatre in Park City
    • Priority entrance
    • One official photo credential
    • One awards party ticket
    Buy
    OFF-PEAK PASS

    $500

    • Valid January 25–February 3
    • Access to screenings 11:00 a.m. and earlier, 10:00 p.m. and later
    • Priority entrance
    • One official photo credential
    • One awards party ticket
    Buy
    GRAND THEATRE PASS

    $300

    • Valid January 25–February 3 (Fridays, Saturdays, Sundays only)
    • Access to all screenings at the Grand Theatre in Salt Lake City
    • Priority entrance
    • One official photo credential
    Buy

    Deadline for Cancellations: Friday, December 7, 2018
    Festival passes are nontransferable. Name changes are allowed for a $100 fee. Festival passes are photo credentials that are intended for one person. Festival pass theater access is restricted by date, venue, and/or time of day, depending on the type of pass. Pass holders need to be in line at least 30 minutes prior to scheduled start time to guarantee admittance.

  • Timeline

    • Step 1

      OCT 11

      Member pass and package pre-sale
      Become a Supporter or Storyteller member by Oct. 10
    • Step 2

      OCT 16

      Locals' pass and package sale (Utah residents only)
    • Step 3

      OCT 18

      Public pass and package sale begins
    • Step 4

      DEC 20

      Log into your account to see ticket selection time slot
    • Step 5

      JAN 7–11

      Select your tickets
    10-TICKET PACKAGE
    (FIRST HALF)

    $600

    • Valid January 24–29
    • 10 tickets
    • Two official credentials
    • Limit one per customer
    Buy
    10-TICKET PACKAGE
    (SECOND HALF)

    $500

    • Valid January 30–February 3
    • 10 tickets
    • Two awards party tickets
    • Two official credentials
    • Limit one per customer
    Buy
    10-TICKET PACKAGE
    (SALT LAKE CITY ONLY)

    $250

    • Valid January 25–February 3
    • 10 Tickets (Salt Lake City screenings ONLY)
    • Two official credentials
    • Limit one per customer
    Buy
    SHORTS EPISODIC PACKAGE

    $75

    • Valid January 24–February 3
    • Six tickets to Indie Episodic and Shorts Program screenings
    • Limit one per customer
    Buy

    20 percent fee for cancellations
    Cancellation deadline for all ticket packages: December 7
    Limit of four tickets per screening

    A limited ticket package sale for Chase Sapphire® cardmembers will be held from October 23, 12pm MT to October 25, 12pm MT. Cardmembers will receive an email from Chase Sapphire with more information before the sale.

  • Timeline

    • Step 1

      OCT 16

      Locals' pass and package sale (Utah residents only)
    • Step 2

      OCT 18

      Public pass and package sale begins
    IGNITE PACKAGE

    $250

    • Ignite package available in public sale only
    • Valid January 30–February 3
    • 10 tickets
    • Five ticket vouchers—for use in eWaitlist or redemption at a main box office
    • Access to special panels and events with filmmakers and industry members (specific events to be announced)
    • One official credential (access to non-theater venues; must be 21 to attend Music Café)
    • Only open to ages 18–25; proof of age required
    • Limit one per customer
    Buy
    UTAH STUDENT 10 TICKET PACKAGE
    (SALT LAKE CITY ONLY)

    $150

    • Valid January 25–February 3
    • 10 tickets to screenings in Salt Lake City
    • Only open to full-time undergraduate and graduate students with a valid student ID from a college or university in the state of Utah
    • One official credential (access to non-theater venues; must be 21 to attend Music Café)
    • Limit one per customer
    • Not available in member pre-sale
    Buy
  • Timeline

    • Step 1

      OCT 16

      Locals' pass and package sale
    • Step 2

      JAN 10–11

      Package ticket selection
    • Step 3

      JAN 17

      Locals' ticket sale
    LOCALS SLC PASS

    $500

    • Valid January 24–February 3
    • Priority entrance
    • Full access to Salt Lake City screenings
    • One official credential
    • Not available in member pre-sale
    Buy
    LOCALS 10 TICKET PACKAGE

    $300

    • Valid January 24–February 3
    • Good for screenings in all locations
    • 10 tickets
    • Two official credentials
    • Limit one per customer
    • Not available in member pre-sale
    Buy
    LOCALS INDIVIDUAL TICKETS

    $25

    • Online only
    • You must provide either a Utah driver’s license or Utah state ID at time of ticket pickup
    • NO refunds if customer cannot prove Utah residency
    • You may purchase a maximum of 20 tickets, with a limit of four tickets per screening
    Buy
    NEW FOR 2019
    • Best of Fest Tickets: Please note that tickets for Best of Fest screenings (free screenings for Utah locals held on Monday, February 4, in Park City, Salt Lake City, and the Sundance Resort) will no longer be distributed during the locals’ pickup but will rather be available via the eWaitlist. Screening times and locations will be announced on Sundance.org on the morning of Sunday, February 3, 2019. Join the eWaitlist two hours before each screening.
    • Proof of Utah residence will be requested prior to admission. Utah locals are defined as residents with either a Utah driver's license or a Utah state ID card.
    • Sundance Institute is proud to acknowledge and thank Zions Bank; the Salt Lake County Zoo, Arts and Parks (ZAP) Program; the Summit County Recreation, Arts and Parks (RAP) Program; the Utah Division of Arts & Museums; and the National Endowment for the Arts for their support of Best of Fest, a Sundance Institute Utah community program.
    • Townie Tuesday Tickets: Please note that tickets for Townie Tuesday screenings (free screenings for Summit County residents held on January 29) will no longer be distributed during the locals’ pickup but will rather be available via the eWaitlist. Screenings will be held at Redstone Cinema at 7:00 p.m. and at the Library Center Theatre at 9:00 p.m. Join the eWaitlist two hours before each screening.
    • You must be a Summit County resident, at least 18 years old, and present a legal Utah ID to be admitted.
    • Sundance Institute is proud to acknowledge and thank the George S. and Dolores Dore Eccles Foundation and the Summit County Recreation, Arts, & Parks (RAP) Program for their support of Townie Tuesday, a Sundance Institute Utah community program.
  • Timeline

    OPEN TICKETS

    $25

    • Tickets are available at main box offices through February 3
    • For online sales, please print your receipt and pick up tickets at a main box office no later than 2 hours before showtime. Theaters cannot print online tickets.
    • Tickets to Kids screenings are $10 each.
    Buy
    eWAITLIST TICKETS

    $20

    • Queue electronically for a chance to get last-minute tickets to films—available via the web or mobile app
    • Register your account, choose a film, receive an eWaitlist number, and arrive at the theater no later than 30 minutes before the screening for a chance to get a ticket
    • View likelihood of admittance via the eWaitlist system—tickets are not guaranteed
    • eWaitlist tickets to Kids screenings are $10 each
    • Cash only
    • Learn More
    Buy
  • Timeline

    • OCT 18

      Public pass and package sale begins
    OFFICIAL CREDENTIAL


    Buy

    $300

    • Valid January 24–February 3
    • One non-photo credential
    • Access to non-ticketed events at non-theater Festival venues
      • Filmmaker Lodge
      • New Frontier
      • Sundance ASCAP Music Café (daytime admission; must be 21)
    • Does not allow access to films.
    • Most ticket packages include two official credentials; all passes are considered credentials
    • Limited number still available in the Pass and Package Office during the Festival

    Please Note: Each credential holder MUST BE 21 or older to enter the Sundance ASCAP Music Café, as well as some special events held at the Filmmaker Lodge.

Corporate Hospitality Packages: The Sundance Film Festival is a one-of-a-kind experience for hosting your top clients. For access to a bulk quantity of screening tickets, Festival credentials, and other exclusive opportunities, please contact Sundance Institute's Corporate Department at corporategiving@sundance.org to explore corporate hospitality package options.

Please note that there is a $50 handling fee per pass or package and a $2 fee per ticket. Fees are nonrefundable.

Ticketing Details

Here are the ins and outs of passes, ticket packages, individual tickets, the eWaitlist, and more. Take a look—you may even discover a few Fest hacks along the way!

The Sundance Film Festival reserves the right to prohibit any sales during this Festival and in future years to any ticket buyer who is identified or has been identified as a ticket reseller. This pertains to resales above, below, or at face value. Resales include unauthorized duplication and multiple forwarding of print-at-home tickets. Tickets and credentials can be remotely invalidated. All theaters have scanning capabilities.

By purchasing, you are acknowledging that you have read and agreed with all the terms and conditions (the "fine print") published here.

    • Account creation. To purchase passes, packages, or individual tickets, you must have a sundance.org account. To create one, please go to sundance.org/users/sign_in.
    • Registration. Beyond creating an account, no other form of registration is required for the public. However, registration is required for Sundance industry participants and is by invitation only. Please contact sio@sundance.org.
    • Number of tickets per package. All public, locals', and youth ticket packages contain 10 tickets (except for the six-ticket Shorts Episodic Package). 20-ticket packages are available for Sundance Institute members, donors, corporate partners, and industry professionals. To learn more about 20-ticket package options, please contact:
    • Pass and package limits. Customers are limited to one type of ticket package per person, up to four per household. (For example, you may purchase one first-half package, one second-half package, and one Salt Lake City Package, but you may not purchase two of the same package type.) For passes, there is a limit of two per specific type of pass. Apart from these limits, there are no limits on the total amount of different passes or ticket packages you can buy.
    • Using multiple addresses. Purchases will be canceled if we determine that customers are using different email addresses or physical addresses to get around the limits. Remember that your ID must match your purchase address. Please do not use a work address for purchase—we have the ability to identify non-residential addresses.
    • Online waiting room. Sales for Festival passes, ticket packages, and individual tickets will be first-come, first-served—we will be using an online waiting room at the start of sale periods. Do not exit the waiting room or you will lose your place in line.
    • Selling out. Once any Festival pass or ticket package is sold out, additional items will be offered for sale only in the event of a refund or cancellation. This is an ongoing process. We do not have waiting lists for sold-out items, and we will not have an additional sale for canceled or refunded passes or ticket packages.
    • Ticket prices. Individual tickets purchased in advance for all screenings at all venues throughout the Festival are now $25, except for tickets to Kids screenings, which are $10.
    • eWaitlist ticket prices. All eWaitlist tickets are $20, except for tickets to Kids screenings, which are $10.
    • Pass and package pickup. We are no longer shipping any publicly purchased passes or packages. All passes and packages must be picked up in person.
    • Ticket packages and individual ticket sales have a limit of four tickets per screening.
  • You must be at least 18 years of age to purchase any advance Festival passes, ticket packages, or individual tickets. Name changes will be allowed after purchase for a $100 fee. If you purchase two passes, we will request the second name and a unique email for that pass. The deadline for name transfers is December 7, 2018. You must purchase with a street address—the address that is on your driver’s license or state ID. Quantities are limited. We do not guarantee ticket availability for any participants. Demand far exceeds our supply.

    • Express Pass (First Half). The Express Pass (First Half) is extremely limited and is never available during the public purchase period. Contact sundancecircle@sundance.org to inquire about Express Pass (First Half) options.
    • Photo deadline. The photo deadline for all Festival passes is December 7, 2018. If a photo is not uploaded or received by that date, you will be required to get your picture taken and your Festival Pass created during the Festival (long line alert!).
    • Pickup. Patrons may collect their Festival passes or ticket packages beginning January 22, 2019, during pass/package pickup. Pass/package pickup for Utah locals begins on January 19, 2019, from 8 a.m. to noon. No proof of residency beyond driver’s licenses and state IDs are accepted. Festival Pass/Ticket Package Pickup: Patrons should pick up their Festival pass/ticket package at either the Pass and Package Office in Park City or the Salt Lake City Main Box Office. Patrons will select their pickup location when they make their Festival pass/ticket package purchase. Pickup begins on Tuesday, January 22, 2019, from 10 a.m. to 6 p.m. and continues throughout the Festival from 8 a.m. to 7 p.m. MT DAILY.
    • Theater arrival time. All pass holders, including Express Ticket Credential holders, should arrive at the theater at least 30 minutes prior to the film's published start time to gain priority entrance. At 15 minutes prior to the film's published screening time, the pass holder priority seating line will be closed. Pass holders and Express Credential holders arriving after that time forfeit priority seating rights and must queue with ticketed patrons.
    • Cancellations. All cancellation requests must be received in writing via email or fax (no phone calls) and confirmed with the Pass/Package office by December 7, 2018. There is a 20% handling fee applied to all cancelled orders. Cancellation requests can be sent via email to FestivalRegistration@sundance.org. Your email must include your name, reservation number, and a copy of your purchase confirmation email. ALL FEES ARE NON-REFUNDABLE.
    • Vouchers. Vouchers are issued in instances when the number of allotted tickets in a ticket package is not fulfilled within the ticket selection period. No refunds will be given. We cannot accommodate your ticket requests after January 11, 2019. Be aware that by the time you receive your vouchers, ticket availability is extremely limited and your vouchers can only be exchanged in-person for available films. Vouchers may only be used for their designated time period (for example, first half or second half of the festival) or geographic location (for example, Salt Lake City). Vouchers cannot be purchased, are not resalable, and have no refundable value. Vouchers can be redeemed at a main box office up to 2 hours prior to showtime, or as a waitlist payment at any theater.
    • Pickup. Patrons may collect their Festival passes or ticket packages beginning January 22, 2019, during pass/package pickup. Pass/package pickup for Utah locals begins on January 19, 2019, from 8 a.m. to noon. No proof of residency beyond driver’s licenses and state IDs are accepted. Festival Pass/Ticket Package Pickup: Patrons should pick up their Festival pass/ticket package at either the Pass and Package Office in Park City or the Salt Lake City Main Box Office. Patrons will select their pickup location when they make their Festival pass/ticket package purchase. Pickup begins on Tuesday, January 22, 2019, from 10 a.m. to 6 p.m. and continues throughout the Festival from 8 a.m. to 7 p.m. MT DAILY.
    • Cancellations. All cancellation requests must be received in writing via email or fax (no phone calls) and confirmed with the Pass/Package office by December 7, 2018. There is a 20% handling fee applied to all cancelled orders. Cancellation requests can be sent via email to FestivalRegistration@sundance.org. Your email must include your name, reservation number, and a copy of your purchase confirmation email. ALL FEES ARE NON-REFUNDABLE.
    • Ticket Pickup. Patrons should pick up their tickets at any one of the three main box offices—located in Park City, Salt Lake City, and Sundance Resort—beginning January 22, 2019.
    • Online orders. New this year, tickets can be purchased online as they become available. Online ticket orders must be picked up at a main box office. No exceptions. Electronic ticket receipts will not be honored at the theater. Please plan accordingly. Traffic from the Box Office to the theater, especially in Park City, could take up to 45 minutes or more and all ticket holders must be in line 15 minutes before show time or risk losing their seat. No ticket pickup or exchanges are made at theaters.
    • Refunds. All ticket sales and fees are final and non-refundable, including uncollected tickets purchased. ALL FEES ARE NON-REFUNDABLE.
    • Exchanging tickets. Tickets may be exchanged in person at the main box offices up to two hours in advance of the printed screening time based on availability—a $2.00 per-ticket fee applies. ALL FEES ARE NON-REFUNDABLE.
    • Ticket limits. You may purchase a maximum of 20 tickets, with a limit of four (4) tickets per screening.
    • Group sales. Due to overwhelming ticket demand, we cannot offer any public group sales.
  • No refunds, transfers, or resale permitted. Ticket holder must be in the appropriate line at least 15 minutes before the screening time. Films are not rated. Viewer discretion is advised.

    Accessibility: All screenings have accessible seats. So we can further assist you, you may email accessibility@sundance.org with your schedule and we will contact theater personnel in advance of your arrival.

    Tickets and privileges may be revoked at any time for any reason without liability to Sundance Institute. Ticket or pass holder releases and holds harmless Sundance Institute together with its parents, subsidiaries, and affiliated companies, successors, assigns, and licensees, and their respective officers, directors, employees, and agents from any claims resulting in attendance. The likeness of the ticket and any Sundance trademarks may not be used without express written consent of Sundance Institute.

  • All Festival credentials include admittance to non-ticketed events at Filmmaker Lodge, Sundance ASCAP Music Café (daytime admission), New Frontier, and Festival Co-op. Each pass serves as a single credential. The Sundance Film Festival Awards Party requires a TICKET for access, based on space availability. Tickets for the Awards Party are not for sale. These are obtained by purchasing certain select passes or ticket packages (see pass/ticket package descriptions for party access). Other Sundance sponsored parties are invitation-only. Each credential holder MUST BE 21+ to enter the Sundance ASCAP Music Café and special events held at the Filmmaker Lodge. No exceptions. Credentials may not be sold or reproduced—nor will materials be reprinted—under any circumstances. Unauthorized duplication is a violation of federal law. Credentials are invalid and revocable without photo identification. Credentials are property of Sundance Institute; all rights reserved.

  • All fees are non-refundable.

    • Handling Fee: $2 per ticket (all online tickets only)
    • Exchange Fee: $2 per ticket
    • Pass/Package Fee: $50
    • Phone Order Fee: $50 (available only during ticket package selection; we strongly advise that you select all tickets online)
    • Name Change Fee: $100 (for pass or package)
    • Cancellation Fee (passes/packages must be cancelled by December 7): 20% of the price of the Festival pass or ticket package
  • The latest updates to our theater regulations can be found here.

  • Locals' Pass & Package Pickup

    • All terms and conditions in the fine print above apply to all locals purchases as well.
    • Your purchase address must MATCH the NAME and ADDRESS on the valid driver's license or Utah state ID that you present in person at the time of pickup in January.
    • Photo ID is required. Out-of-state property management firms and timeshare holders are not considered locals.
    • The locals options in Park City are a thank-you to the year-round residents who are affected daily by the Festival preparations, traffic congestion, schedule disruptions, etc.
    • Utah does not allow PO Boxes on driver's licenses. Purchases listing only a PO Box address may be cancelled.
    • Locals MAY NOT select express delivery as a delivery option when purchasing any Festival pass, ticket package, or individual tickets.
    • Locals 10 Ticket Packages are limited to two per household. This includes spouses, roommates, domestic partners, relatives, pets, multiple personalities, etc. If you purchase a second Locals Salt Lake City Pass, your companion must also be a resident of Utah.
    • Passes must be picked up individually in person and the second person must also present proof of Utah residency (driver's license or Utah state ID).
    • Locals Festival pass and ticket package pickup will begin on January 19, 2019, from 8:00 a.m. to 2:00 p.m. MT at the Pass and Package Office in Park City and the Salt Lake City Main Box Office and will run throughout the Festival.
    • You will select your pickup location for your pass/package at the time of purchase.
    • Pickup location cannot be changed after the time of purchase.

    Locals' Tickets

    Locals' purchases are not limited to just 30 minutes. Patrons have from noon to 8:00 p.m. MST on January 17 to complete a purchase. This is an online sale. We will offer email and limited phone support to all locals during this sales period for technical issues free of charge, but any phone sales will be subject to a transaction fee of $50 per order (we highly encourage everyone to order online). There is a $2 per-ticket handling fee for all online locals' individual ticket orders. You may pick up your tickets beginning Saturday, January 19. PLEASE NOTE: For our locals’ protection, we will not release or refund tickets if you cannot provide a valid state-issued Utah driver’s license or ID card when you come to collect your tickets. Our special locals' pickup day, January 19, is reserved for pickup only. We cannot accommodate refunds or exchanges on this special pickup day. Locals who miss their pickup on January 19 may pick up tickets when the main box offices open to the public on Tuesday, January 22, 2019. All box offices will be closed on Sunday, January 20, and Monday, January 21. You may purchase a maximum of 20 tickets, with a limit of four tickets per screening.

  • Members’ Pass & Package Pre-Sale

    • How can I access the member pre-sale?
      The member pre-sale is online only and will be held on October 11 from noon to 8:00 p.m. MT. A link to the sale will be emailed to Supporter and Storyteller members on the morning of the 11th. Passes and packages may be purchased by current members only; all purchases will be verified. Purchases by nonmembers will be refunded. If you purchase a membership after the sale begins, you will receive the link to the sale in your confirmation email.
    • Am I unsubscribed?
      Last year, some members did not receive the link to the sale because they were unsubscribed from Sundance emails. If you recently signed up as a member, we asked you to agree to receive emails. If you have not recently renewed or joined, and you have not received membership emails regarding your benefits, please contact the membership office and ask us how to update your email preferences.
    • What can I do if a pass or package sells out?
      Please be aware that the membership pre-sale has been given a specific allocation of passes and packages, and they are first-come, first-served until sold out. If an item sells out during the membership sale, it may be available again during the public sale. This may be likely for the 10-ticket package for the first half of the Festival, which will be January 24–29 for the 2019 Festival.
    • Is there a limit to how many passes and packages I can buy?
      Each member is limited to a total of one of each ticket package (for example, you may purchase one First Half, one Second Half, and one Salt Lake City Ticket Package, but you may not purchase two of the same package type). For passes, there is a limit of two per specific type of pass. Apart from these limits, there are no limits on the total amount of different passes or ticket packages you can buy.
    • Can I buy locals packages and passes during the member pre-sale?
      The Locals 10 Ticket Package, the Locals Salt Lake City Pass, and the Utah Student 10 Ticket Package will not be available during the member pre-sale; these will be sold only during the locals sale on October 16. However, the Grand Pass and the Salt Lake City Only 10 Ticket Package will be available during the member pre-sale.
    • Can I also participate in the locals and public sales?
      Members who are Utah locals may participate in the locals sale on October 16, and all members may also participate in the public sale beginning October 18. During these sales, you will not be allowed to purchase additional passes or packages of the same type that you have already purchased previously, but you may try for a package that you were not able to purchase during the member pre-sale.
    • Can Storyteller members purchase additional items during the member and public sales after already purchasing privately through the Membership Office?
      For Storyteller members interested in purchasing additional packages or passes in the membership pre-sale or public sale, please be aware that you will not be able to purchase an additional ticket package for the same half of the Festival as the one you purchased through the Membership Office.
    • Do I get priority access to choose my films?
      Unfortunately, we are not able to offer priority access to film selection for ticket packages bought during the membership pre-sale. In December, you will receive information about how to log in to choose your films. Film selection usually occurs the first week of January.
    • How can I participate in the special sale for Chase Sapphire cardholders?
      Chase is offering their Sapphire cardholders the ability to purchase a 10-ticket package through their sale. Chase will be reaching out to their clients directly, beginning with preferred cardholders. The package costs $600 and is good for the entire 10 days of the Festival. It also comes with two credentials and two awards party tickets.

    Members’ Individual Ticket Pre-Sale

    • How can I access the member pre-sale for individual tickets?
      The member individual ticket pre-sale is online only and will be held on January 15 for 8 hours ONLY (noon to 8:00 p.m. MT); a link to the sale will be emailed to you the morning of the 15th.
    • Is there a limit to how many tickets I can purchase?
      Each member can purchase up to 20 total tickets, including up to four per screening. Please be aware that even during the pre-sale some films may be sold out, with no tickets available. This is more common for screenings during the first half of the Festival, which will be January 24–29 for the 2019 Festival.
    • When do I need to join?
      To participate in the 2019 Festival pre-sale, you must sign-up for membership by January 13th

    Frequently Asked Questions

    • How can I participate in the special sale for Chase Sapphire cardholders?
      Chase is offering their Sapphire cardholders the ability to purchase a 10 Ticket Package. Chase will be reaching out to their clients directly, beginning with preferred cardholders. The package costs $600 and is good for the entire 10 days of the Festival. It also comes with two credentials and two awards party tickets. The sale begins October 23 starting at noon, ending at 4 p.m. MST October 25.
    • I'm a Sundance Circle member. Do I get to participate in the pre-sales?
      The membership pre-sales are only for Sundance Institute members. We suggest you contact the Sundance Circle office for your exclusive pass and package purchase opportunities and if you have any additional questions.
  • If you are a member of the SIO, please read the information here.

How to Fest Without Advance Tickets

Not able to secure a Festival pass or ticket package but still want to get in on the fun? We've got you covered—there's lots to do that doesn't require a ticket.

  • Tickets will be immediately released for purchase at box offices or online as they become available up until 2 hours before showtime.

  • What's the eWaitlist?

    We like to ensure that every seat in every theater is taken, so prior to the start of each film we sell the open seats to people who have signed up on our eWaitlist. It's a very successful way to see some of the films that sell out early, and we've just made it easier by allowing you to sign up anywhere with an internet connection

    How does it work?

    Our new, mobile-enabled check-in system allows Festivalgoers to reserve a spot on the waitlist online. We also provide self-serve kiosks for those without an internet-capable device.

    No more waiting in long, cold lines for two hours prior to screening time for a waitlist number! Festivalgoers will now have the ability to receive a waitlist number for a screening via any internet-capable device. The system also allows Festivalgoers to view and manage their check-in and see the likelihood of admittance to the event. It’s an environmentally friendly, paperless solution.

    How many waitlist tickets are at every screening?

    There are no allotments of waitlist tickets per theater. Waitlist seats open up only if ticket or pass holders do not show up to the screening by the 15-minute mark. At that point, the theater management assesses the number of open seats and sells to the waitlist. Pass holders and ticket holders are still admitted during this time and have priority over waitlisters.

    What are my chances of getting into a screening by using the waitlist?

    Your chances are great! Almost 15 percent of our audience attends via the waitlist, and it’s increasing every year as we get more efficient.

    Learn how to take advantage of this new electronic waitlist system:

    STEP 1 – REGISTER

    Register for the Sundance Film Festival eWaitlist at ewaitlist.sundance.org. Please note that this account is unique to the eWaitlist. Previously created accounts related to ticketing or merchandise purchases are not applicable.

    STEP 2 – ADD A FRIEND

    Want to waitlist for a film with a friend? Link your eWaitlist account to a friend's by going to your account settings (the gear icon in the upper right corner of your screen). There you can invite your friend to create an account and link to yours, or if they already have one, you can link instantly!

    STEP 3 – CHOOSE A FILM & JOIN THE EWAITLIST

    Two hours before the scheduled screening time for your desired film, the eWaitlist will open and you will be eligible to check in for a waitlist number. If you're early, you'll find a countdown clock on the screening's check-in page so that you'll know exactly when to check in. You'll be eligible to waitlist for only one screening per two-hour window. And remember, you can join the waitlist either by yourself or with a friend.

    STEP 4 – RECEIVE YOUR EWAITLIST NUMBER

    Once you check in, you'll immediately receive your eWaitlist number. It will be saved under your "My Waitlist" heading in your account. If you waitlist with a friend, you'll also see their number, and they will have access to the waitlist number in their own "My Waitlist."

    Changed your mind? Please cancel your eWaitlist number (the waitlisters in line after you will be excited to know that someone in front of them has cancelled). You'll then be eligible to waitlist for another film during the same time period.

    STEP 5 – ARRIVE AT THE WAITLIST LINE AT THE THEATER OF YOUR EWAITLIST SCREENING NO LATER THAN 30 MINUTES BEFORE THE SCHEDULED START TIME

    Arrive at the theater of your eWaitlist screening and be in the waitlist line no later than 30 minutes before the scheduled screening time, present your eWaitlist number on your mobile device to a volunteer on site, and queue in your number position. If you do not have a mobile device but have an eWaitlist number you received from a computer, present a valid photo ID to the theater volunteer on site. They will have a full list of eWaitlist registrants and eWaitlist numbers. If you arrive at the theater less than 30 minutes before the scheduled screening time, you will be asked to queue at the end of the line, regardless of your eWaitlist number.

    STEP 6 – TAKE YOUR CHANCES

    Waitlist tickets will be sold to the waitlist line in queue order on a space-available basis, beginning anytime from 30 minutes before the scheduled screening time up until the start of the film. Tickets are $20 (except tickets to Kids screenings, which are $10), and only cash is accepted.

    • EWAITLIST TERMS AND CONDITIONS

      • Registration. In order to eWaitlist, you must first register online in our system. You may register only once. This account is separate from any ticketing system purchase account.
      • Check-in. You may check in for only one eWaitlist per two-hour time period.
      • Cancelling. You may cancel your eWaitlist at any time before the end of the 90-minute check-in period. If you cancel your eWaitlist for a particular screening within a two-hour window, you will become eligible to eWaitlist for a different screening within the same two-hour window. Be sure to cancel your eWaitlist number if you do not intend to show up to the theater. If you do not show up to the theater two consecutive times and you did not cancel your eWaitlist check-in, you will receive a warning from the system indicating your next no-show, no-cancel will result in the suspension of your account for 6 hours.
      • Limits. All eWaitlists will close 30 minutes prior to the scheduled screening times. If an eWaitlist reaches the maximum number of eWaitlist numbers that will be distributed to a particular screening, the eWaitlist will be closed, regardless of timing.
      • Waitlisting with a friend. You may link your account to a friend’s. Your friend will have to authorize this link in order for it to be active. You may link your account to multiple friends’ accounts, but you may only eWaitlist with one friend at a time to a particular screening. You will receive an eWaitlist number immediately upon check-in. Your eWaitlist number will be saved in your "My Waitlist" section. If you eWaitlist with a friend, you'll see their number under your "My Waitlist" section, and they will also see their waitlist number under their own "My Waitlist."
      • Queuing at the theater. SMARTPHONE/TABLET USERS: Please present your waitlist number via your mobile device upon arrival at the theater. A theater representative will assist in placing you in queue with the other waitlisters. NON-SMARTPHONE/TABLET USERS: If you do not have a mobile, internet-capable device and you check in for the eWaitlist at a stationary computer, you will need to present a valid photo ID to the theater representative at your desired screening. She or he will have a complete list of eWaitlist names and line position numbers and will be able to verify your waitlist number. The representative will then assist in placing you in queue with the other waitlisters.
      • Paying for tickets. Waitlist tickets will be sold to the waitlist line in queue order on a space-available basis, beginning anytime from 30 minutes before the scheduled screening time up until the start of the film. Tickets are $20 and only cash is accepted. Waitlist tickets for Kids screenings are $10. Sorry, no student, military, or senior discounts are offered in the waitlist. Waitlist numbers do not guarantee that you will be sold a ticket to your desired screening.
      • Reselling tickets. The Sundance Film Festival reserves the right to prohibit any sales during this Festival and in future years to any eWaitlister who is identified or has been identified as a ticket reseller. This pertains to resales at, above, or below face value. Resales include unauthorized duplication and multiple forwarding of eWaitlist numbers. Tickets and credentials can be remotely invalidated. All theaters have scanning capabilities.
  • Don't despair if you just can't find that ticket. In addition to our regular program of films, there are film panels, concerts, and more. Events run all day, every day at Festival venues like the Filmmaker Lodge, Festival Co-op, and the Sundance ASCAP Music Café. These locations, however, require Credentials and may have limited space availability. Check the online app and sundance.org during the festival for other events open to the public.

Box Office Info

  • You'll need to pick up your Festival pass, ticket package, or advance tickets in person at the Festival. Express delivery is not available to the public.

    Festival Passes and Ticket Packages

    • Festival passes and ticket packages are available for in-person pickup at two locations: the Pass and Package Office in Park City and the Salt Lake City Main Box Office.
    • You select your pickup location when you make your Festival purchase. Pickup location cannot be changed after the time of purchase.
    • General pass and package pickup begins on Tuesday, January 22, 2019, at both locations.
    • To pick up, purchasers need to provide a photo ID and a copy of the confirmation email including the reservation number of the order.
    • Hours of operation for the Pass and Package Office and the Salt Lake City Main Box Office are listed below, under "Box Office Hours and Locations."

    Locals' Passes, Packages, and Tickets

    • Locals need to provide a valid ID and a copy of their confirmation email, including the reservation number, to pick up their order.
    • Pickup for the locals' online individual ticket sale begins Saturday, January 19, 2019, 8:00 a.m.–2:00 p.m. at all main box offices and continues on Tuesday, January 22, 10:00 a.m.–6:00 p.m. at all main box offices.
    • Locals' Festival pass and ticket package pickup begins on Saturday, January 19, 2019, 8:00 a.m.–2:00 p.m., at the Pass and Package Office in Park City and the Salt Lake City Main Box Office. You must select your pickup location during purchase. Pickup location cannot be changed after the time of purchase.

    Online Ticket Orders

    • Patrons who purchased tickets online (including locals who did not pick up their online ticket orders on January 19) must pick up their tickets during normal business hours at any main box office. You must present a photo ID to be issued your tickets.
    • Please pick up your tickets at least two hours before your first screening time. Tickets for screenings prior to 10:00 a.m. should be picked up the day before, as heavy traffic is expected in the main box offices during the early morning hours. Tickets for screenings after 7:00 p.m. must be picked up during regular main box office hours.
    • Be sure to select tickets according to your arrival time and the main box office's hours of operation. To view hours and locations of the main box offices, see below.
    • There is no ticket pickup at theaters.

    Picking Up Someone Else's Pass, Ticket Package, Or Individual Tickets

    To pick up a Festival pass, a ticket package, or individual tickets for someone else, you will need to provide hard copies (please try to print out any emails) of the following items in order for our staff to release any purchase to you:

    • A release letter signed by the pass/package/ticket holder indicating the name of the person who will be picking up the purchase
    • A copy of the confirmation email that was sent from Sundance Institute to the original pass/package/ticket holder
    • A copy of the photo ID of the original pass/package/ticket holder (signature on ID must match signature on release letter)
    • The individual picking up the pass/package/tickets must have a photo ID, and the name on the ID must match the name mentioned in the release letter.
  • PARK CITY MAIN BOX OFFICE

    136 HEBER AVE.

    • Saturday, January 19: 8:00 a.m.–2:00 p.m. (Locals' ticket pickup ONLY)
    • Sunday, January 20–Monday, January 21: Closed
    • Tuesday, January 22–Wednesday, January 23: 10:00 a.m.–6:00 p.m. (Festival ticket sales begin)
    • Thursday, January 24–Saturday, February 2: 8:00 a.m.–7:00 p.m. (Festival ticket sales)
    • Sunday, February 3: 8:00 a.m.–4:00 p.m. (Festival ticket sales)

    PARK CITY PASS & PACKAGE OFFICE

    136 HEBER AVE.

    • Saturday, January 19: 8:00 a.m.–2:00 p.m. (Locals' pass/package pickup ONLY)
    • Sunday, January 20–Monday, January 21: Closed
    • Tuesday, January 22–Wednesday, January 23: 10:00 a.m.–6:00 p.m. (General pass and package pickup begins)
    • Thursday, January 24–Saturday, February 2: 8:00 a.m.–7:00 p.m.
    • Sunday, February 3: 8:00 a.m.–noon

    SALT LAKE CITY MAIN BOX OFFICE

    TROLLEY SQUARE, 700 EAST 500 SOUTH

    • Saturday, January 19: 8:00 a.m.–2:00 p.m. (Locals' pickup ONLY)
    • Sunday, January 20–Monday, January 21: Closed
    • Tuesday, January 22–Wednesday, January 23: 10:00 a.m.–6:00 p.m. (Ticket sales begin/general pass and package pickup begins)
    • Thursday, January 24–Saturday, February 2: 8:00 a.m.–7:00 p.m. (Festival ticket sales)
    • Sunday, February 3: 8:00 a.m.–4:00 p.m. (Festival ticket sales)

    SUNDANCE MOUNTAIN RESORT MAIN BOX OFFICE

    NORTH FORK, PROVO CANYON

    • Saturday, January 19: 8:00 a.m.–2:00 p.m. (Locals' ticket pickup ONLY)
    • Sunday, January 20–Monday, January 21: Closed
    • Tuesday, January 22–Wednesday, January 23: 10:00 a.m.–6:00 p.m. (Ticket sales begin)
    • Thursday, January 24–Saturday, February 2: 9:00 a.m.–6:00 p.m.
    • Sunday, February 3: 9:00 a.m.–noon

Frequently Asked Questions

  • Festival pass and ticket packages go on sale to the public on October 18 at noon Mountain Time. A special Utah locals-only pass and package sale will be held on October 16 starting at noon MT. Sundance Institute Supporter and Storyteller members get access to a member pre-sale—learn more here.

  • Please submit your passport-size photo, just head and shoulders, by Friday, December 7, 2018. You will receive instructions via email on how to upload your photo. Photos with obscured faces (sunglasses, low hats, masks) will be rejected.

  • You can cancel your Festival pass or ticket package by submitting a written request prior to Friday, December 7, 2018. Cancellation requests can be mailed to Attn: Pass and Package Office, PO Box 684429, Park City, Utah 84068 or faxed to (435) 658-3457. Mailed, scanned and faxed cancellation requests must be signed by the pass holder. Emailed requests can be sent to festivalregistration@sundance.org and must include a copy of the original purchase confirmation email. No refunds are offered after December 7, 2018, and a fee of 20 percent of the price of the pass or ticket package applies to all cancelled orders. All processing and handling fees are nonrefundable.

  • Patrons who purchased tickets online must pick up their tickets during normal business hours at any main box office (see hours and locations in the box office Information section above.) You must present photo ID to be issued your tickets. Please pick up your tickets at least two hours before your first screening time. Tickets for screenings prior to 10:00 a.m. should be picked up the day before, as heavy traffic is expected in the main box office during the early morning hours. Tickets for screenings after 7:00 p.m. must be picked up during regular main box office hours. There is no ticket pickup at the theaters. Be sure to select tickets according to your arrival time and the main box office hours of operation.

  • Members have access to all passes and packages during the member pre-sale except for the Locals 10 Ticket Package, the Locals Salt Lake City Only Pass, the Utah Student 10 Ticket Package, the Shorts Episodic Package, and the Ignite Package.

  • Ticket packages are a great option for small groups, and if needed you can supplement your package with individual tickets and/or additional Festival credentials. Because ticket package holders have priority ticket selection and can select up to four tickets per screening, a group can arrange to see movies together. Also note, because our inventory is limited, Sundance Institute has difficulty accommodating groups of more than four people. If you have a group of five or more people, be prepared with plenty of backup options, including splitting up your group if your first choices don’t work out.

    Because demand far exceeds supply, we cannot offer any public group sales. Group sales are only for corporate sponsors, and there are never any discount rates for groups. Our website also has some information about the sponsor program at sundance.org/support/corporate-support.

  • Yes. Festival pass and ticket package purchases are limited to one ticket package per item type and two Festival passes per item type (so couples may attend together). There is no limit to the amount of different Festival passes and/or ticket packages per transaction as long as the limit of one per package type and two per pass type is observed.

    Individual ticket sales are limited to 20 tickets per order, with a maximum of four tickets per screening. In cases where we determine that an individual or group is attempting to obtain large quantities of tickets by using various addresses or other means to get around limits, we reserve the right to cancel those orders.

  • You may feel like you've tried everything. But, just remember that the best-kept secret of the festival is that where there's a will, there's a way. Here are a few of your options:

    Box Office Sales

    Visit our main box offices in Park City or Salt Lake City for still available tickets. Our digital program guide will list what screenings are available or waitlist only. More tickets are usually available in Salt Lake City theaters and for early morning or late night screenings. Also explore NEXT, World Cinema, From the Collection, TBAs, and Indie Episodic screenings for available tickets. On the last Sunday of the festival, we show award-winning screenings in Park City (listed as TBAs) that usually do not sellout in advance. Choosing one of these guarantees you a great film surprise.

    The eWaitlist

    The eWaitlist is a Sundance tradition. Although many films appear to be “sold-out” or if you can’t make it to Main Box Office, you can still join our electronic eWaitlist at two hours before a scheduled showtime and just show up directly at the theater. Register in January for the Sundance Film Festival eWaitlist at ewaitlist.sundance.org. More information is here. Waitlist tickets are only $20 each (cash only).

    Offscreen Options

    Don't despair if you just can't find that ticket. There are film panels, concerts, cutting-edge media installations, and more in addition to our regular program of films. Events run all day, every day at Festival venues like the Filmmaker Lodge, Festival Co-op, the Sundance ASCAP Music Café, and New Frontier. And there's always something happening at Festival Headquarters at the Park City Marriott. See the full program here.

  • Download our app (available in December) or check the schedule online at sundance.org/schedule. Check theaters, main box offices, information booths, and sundance.org/festival for the latest info on any changes to the schedule. You can also follow @sundancefest on Twitter.

  • We accept Chase Sapphire Preferred®‎, American Express, Visa, MasterCard, Discover, and cash. We DO NOT accept checks, money orders, or foreign currency.

  • We do offer a special ticket package for 18- to 25-year-olds, called the Ignite Package.

    Tickets to films in the Kids category are $10 only for all attendees (online, in person, and on the waitlist).

    Sorry, but we do not offer any military or senior citizen discounts.

  • All ticket sales and fees are final and non-refundable. However, tickets may be exchanged in person at the main box offices up to two hours in advance of the printed screening time based on availability—a $2.00 per-ticket fee applies. No ticket pickup or exchanges will be made at the individual theater box offices. Be sure to select your tickets according to your arrival plan and the main box offices' hours of operation. Refunds are not given for non-collected tickets ordered online.

  • You may purchase up to two passes per person. If you purchase two, you will be contacted for the name of the second pass holder. The first pass will always be assumed to be under the purchaser name. Name changes will incur a $100 fee. For example: If you purchase two Express Passes (Second Half) and you would like to transfer both passes to two different people, this would incur a $100 name change fee.

Support

For assistance, please visit sundance.org/customersupport.