Program Details

Requirements and Benefits

Volunteers can choose between three different levels of commitment: Sign-Up, Half-Fest, and Full-Time. In short, the Sign-Up program offers flexible scheduling (you choose) with one film voucher for every four hours worked (24 hours minimum required). Half-Fest is a hybrid of a sign-up and full-time volunteer where volunteers can pick week one (roughly Jan 15-21) or week two (roughly Jan 22-26) of the Festival to volunteer and are given a set schedule of 40 hours with a mix of sign up and full time benefits. And last but not least, Full-Time Volunteers work every day of the Festival on an assigned schedule, but can see an unlimited number of films while not on shift. ALL VOLUNTEERS MUST BE 21 YEARS OF AGE BY JANUARY 21, 2015.

Here is the fine print:

Volunteer Requirements

1. Sign-Up Volunteers, 24+ hours, you sign up for your schedule:

  • Commit to a minimum of 24 total hours during the Festival; sign up for more hours as you desire.
  • Shifts on weekends are in short supply. Volunteers will need to plan on staying 3-4 days, at LEAST two of which are weekdays or a portion thereof, to meet the minimum requirement. Also note that new volunteers will not have access to first weekend shifts (Jan 22-25) due to limited availability and alumni priority.

2.  Half-Fest Volunteers, 40+ hours, you pick first week or second week to volunteer on an assigned schedule given to you:

  • Commit to a preassigned  Festival schedule of at least 40  hours during week one (roughly Jan 21-27)  or week two (roughly Jan 27 - Feb 2).
  • Be available to work by noon of the start day and available every day until 4pm on the end date of the week you are assigned.

3. Full-Time Volunteers, 80+ hours, we assign a Full-Time schedule:

  • Commit to a preassigned Festival schedule of 8 to 10 hours each day (around 80+ hours total).
  • Be available to work the entire Festival period as determined by job assignment (varies).

Volunteer Benefits

Volunteers are essential to the Festival. We recognize the time they devote to the Festival and provide benefits to them as a thank-you for their service. Benefits are provided in conjunction with the number of hours volunteered, and for Full-Time Volunteers, the skills needed for the position held.

All Volunteers receive:

  • Festival Access: Volunteer Credentials allow access to non-theatre official Festival venues on a space-available basis (similar credential costs $200). We also offer a few screenings just for volunteers. Most of all, we want to be sure volunteers can see films.
  • Uniform: Jacket and Volunteer Credential.
  • Party: Ticket to the Staff and Volunteer Opening Night Party.
  • Refreshments: We offer light snacks and refreshments in our Volunteer Hub for volunteers to come get when not on shift. These snacks are not meant to replace meals which volunteers are responsible for providing themselves.
  • For almost every screening, we set aside a certain number of tickets only for volunteers. Film access depends on the number of hours volunteered:

Sign Up Volunteers

  • 24 hours: Receive one volunteer voucher for every four hours volunteered. Volunteer vouchers are redeemable for one film ticket for the volunteer through the volunteer or waitlist line on a space-available basis. Vouchers and credentials are nontransferable and must be used by the volunteer with his or her credential.
  • 30 hours and above: Same benefits as above but you can exchange your volunteer vouchers for guest vouchers that can be used by anyone (including non-volunteers!) in the general waitlist line.
  • 60 hours for Salt Lake, Ogden, and Sundance Resort volunteers: Vouchers are replaced by a Volunteer Photo Credential, allowing the volunteer access to unlimited Festival screenings through the volunteer line on a space available basis (when not volunteering, of course!) also four guest waitlist ticket vouchers.
  • 80 hours for Park City volunteers: Vouchers are replaced by a Volunteer Photo Credential, allowing the volunteer access to unlimited Festival screenings through the volunteer line on a space available basis (when not volunteering, of course!) also four guest waitlist ticket vouchers.
  • Half-Fest Volunteers: Receive one volunteer voucher for every four hours volunteered. Volunteer vouchers are redeemable for one film ticket for the volunteer through the volunteer or waitlist line on a space-available basis. Volunteer vouchers and credentials are nontransferable and must be used by the volunteer with his or her credential. They will also receive an Awards Night Party ticket.
  • Full-Time Volunteers: Vouchers are replaced by a Volunteer Photo Credential, allowing the volunteer access to unlimited Festival screenings through the volunteer line on a space available basis (when not volunteering, of course!), a ticket to the awards night ceremony, and four grub stubs (each transferable for a meal at participating locations). If providing own lodging, full-time volunteers will also receive four guest waitlist ticket vouchers.

Recognition for all volunteers, volunteering for 100 Hours: Volunteers giving 100 hours or more are recognized for their dedication to the Festival and become a part of the 100 Club. They receive the same benefits as above (sign-up, half-fest, and full-time are eligible for this) as well as being recognized for their commitment on their credential along with a name listing at the Festival's Awards Ceremony and access to one pre-selected ticket to a screening of their choice (as available).

Volunteer Opportunities at the Festival

Locations

The Volunteer Department, Hub, and operations are based out of Park City where the majority of volunteer opportunities and events occur. Volunteers should plan to use the FREE Festival Shuttle System while in Park City as there is no designated volunteer parking available.

Outside of Park City, the Festival operates theatres in Salt Lake City, Ogden, and at the Sundance Resort as extensions of the Festival. These positions are mainly sign-up positions in our theatre operations and ticketing departments.

Festival Departments with Volunteers

There are so many ways volunteers can get involved at the Festival! Please read on for a brief overview of the different departments that utilize volunteers:

Corporate Relations Act as liaison and guest services for corporate sponsors
Filmmaker Lodge Set-up, maintain, and breakdown filmmaker lodge. Assist with daily operation tasks
Filmmaker Office Act as liaison and guest services for those in attendance with films
Headquarters Assist with daily operations, set up, and tear down of headquarters and all associated offices (film office, SIO, volunteer hub, programming etc)
Information Services Provide customer service and general Festival information to patrons at designated locations
Logistics Coordinate logistics for radios, equipment, and uniforms throughout Festival
Marketing Video/content editing, photography, and associated duties as it relates to Festival content
Merchandise Help in our merch stores with set-up, selling, and maintaining merchandise items
Music Café Set-up, maintain, and breakdown Music Cafe. Assist with daily operation tasks.
New Frontier Set-up, maintain, and breakdown New Frontier (artist installations). Assist with daily operation tasks.
Press Help with press check-in, office duties, and press communications
Production Help with behind-the scenes set-up, maintenance, and tear down of the Festival
Sundance House Set-up, maintain, and breakdown Sundance House. Assist with daily operation tasks
Tech Services Help set-up, troubleshoot, and breakdown technology at the Festival
Theatre Box Office Distribute, collects, and account for all tickets at our theatres
Theatre Operations From ticket taking to crowd control, Theatre Operations is our BIGGEST NEED for volunteers
Ticketing Assist in filling ticket orders, answering patrons' questions about films and theatres, and providing customer service
Transportation Navigate crowds from one location to another at designated transportation stops
Volunteer FLEX Volunteers assigned to this role will be shifted throughout various positions to fill cancellations/no-shows OR they may be re-assigned completely to one role for the duration of the festival if help is needed on that team. FLEX volunteers MUST be willing to do ANYTHING, inside or outside, and be willing to rotate OR be re-assigned completely.
Works Crew Assist with snow removal, signage distribution, and other festival navigation duties

Student Volunteers at the Festival

If you are a student group of 6 or more that would like to attend the Festival as a volunteer (this is separate from the Student Film package that can be purchased here), please contact us BY October 15th, 2014 at volunteers@sundance.org with the names of the students attending, where you are attending from, and we will follow up with more details.

Student groups are scheduled within our theatre operations team by the volunteer department and have access to workshops and seminars designed for students only. Student groups must have a designated point of contact for communication and planning and have secured lodging and transportation to be scheduled.

Have other questions? Visit our FAQ