eWaitlist

Sundance Institute is pleased to continue our successful electronic waitlist system. This new, exciting, mobile-enabled check-in system allows festivalgoers to reserve a line position over the internet, and provides self-serve kiosks for those without an internet capable device.

No more waiting in long cold lines for two hours prior to screening time for a waitlist number! Festivalgoers will now have the ability to receive a waitlist number for a screening via any internet capable device. The system also allows festivalgoers to view/manage their check-in and see the likelihood of admittance to the event. Environmentally friendly, paperless solution.

Learn how to take advantage of this new electronic waitlist system:

STEP 1 – REGISTER

Register for the Sundance Film Festival eWaitlist at ewaitlist.sundance.org for an opportunity to join a waitlist to any Festival screening. Please note that this account is unique to the eWaitlist. Previously created accounts related to ticketing or merchandise purchases are not applicable.

STEP 2 – ADD A FRIEND

Want to waitlist for a film with a friend? Link your eWaitlist account to a friend’s by going to your account settings , which is the gear icon in the upper right corner of your screen. There you can invite your friend to either create an account and link to yours, or if they already have one, you can link instantly!

STEP 3 – JOIN THE EWAITLIST

At two hours before the scheduled screening time for your desired film, the eWaitlist will open and you will be eligible to check-in for a waitlist number. If you’re early, you’ll find a countdown clock on the screening’s check-in page so that you’ll know exactly when to check-in. You’ll only be eligible to waitlist for one screening per two-hour window. And remember, you can join the waitlist either by yourself or with a friend.

STEP 4 – RECEIVE YOUR EWAITLIST NUMBER

Once you check-in, you’ll immediately receive your eWaitlist number. It will be saved under your “My Waitlist” heading in your account. If you eWaitlist with a friend, you’ll also see their number, and they will have access to the waitlist number in their own “My Waitlist”.

STEP 5 – ARRIVE AT THE THEATER OF YOUR EWAITLIST SCREENING NO LATER THAN 30 MINUTES BEFORE THE SCREENING

Arrive at the theater of your eWaitlist screening no later than 30 minutes before the scheduled screening time, present your eWaitlist number on your mobile device to a volunteer on-site, and queue in your number position. If you do not have a mobile device but have an eWaitlist number you received from a computer, present a valid photo ID to the theater volunteer on-site. They will have a full list of eWaitlist registrants and eWaitlist numbers. If you arrive at the theater less than 30 minutes before the scheduled screening time, you will be asked to queue at the end of the line regardless of your eWaitlist number.

Changed your mind? Please CANCEL your ewaitlist number (the remaining waitlisters with higher numbers than yours will be excited to know that someone in front of them has cancelled). In 2014, only about a third of our eWaitlisters actually checked in at the theater, so if you were assigned the electronic number 90, you may have really been number 30 in line at the theater.

STEP 6 – TAKE YOUR CHANCES

Waitlist tickets will be sold to the waitlist line in queue order on a space available basis, beginning anytime from 30 minutes before the schedule screening time up until the start of the film. Tickets are $15 and only cash is accepted.  Exact change is recommended, so be sure to stop by the ATM to get some cash before getting in line – we cannot accept credit or debit cards at the theatres. Waitlist tickets for Sundance Kids screenings are $10.

 

EWAITLIST TERMS AND CONDITIONS

In order to eWaitlist, you must first register online in our system. You may only register yourself once, creating only one account.

You may only check-in for ONE eWaitlist per two-hour time period. You may cancel your eWaitlist at any time before the end of the 90-minute check-in period. If you cancel your eWaitlist for a particular screening within a two-hour window, you will become eligible to eWaitlist for a different screening within the same two-hour window.

All eWaitlists will close 30 minutes prior to the scheduled screening times. If an eWaitlist reaches the maximum number of eWaitlist numbers that will be distributed to a particular screening, the eWaitlist will be closed, regardless of timing.

You may link your account to a friend. Your friend will have to authorize this link in order for it to be active. You may link your account to multiple friends accounts, but you may only eWaitlist with one friend at a time to a particular screening.

You will receive an eWaitlist number immediately upon check-in. Your eWaitlist number will be saved in your “My Waitlist” section.

If you eWaitlist with a friend, you’ll  see their number under your “My Waitlist” section, and they will also see their waitlist number under their own “My Waitlist”.

YOU MUST ARRIVE AT THE THEATER IN THE WAITLIST LINE NO LATER THAN 30 MINUTES BEFORE THE SCHEDULED SCREENING TIME. If you arrive to the waitlist line at the theatre less than 30 minutes before the screening time, your number will be null and void. You will have to waitlist at the end of the line regardless of your previously issued waitlist number.

SMARTPHONE/TABLET USERS:  Please present your waitlist number via your mobile internet capable device upon arrival at the theater. A theater representative will assist placing you in queue, amongst other waitlisters. In the event that you are unable to access your waitlist number, you may present a photo ID to the theatre representative on-site. She will have a complete list of eWaitlist names and line position numbers, and will be able to verify your waitlist number.

NON-SMARTPHONE/TABLET USERS: If you do not have a mobile, internet capable device, and you check-in for the eWaitlist at a stationary computer, you will need to present a valid photo ID to the theater representative at your desired screening. She will have a complete list of eWaitlist names and line position numbers, and will be able to verify your waitlist number. She will then assist placing you in queue, amongst other waitlisters.

Waitlist tickets will be sold to the waitlist line in queue order on a space available basis, beginning anytime from 30 minutes before the schedule screening time up until the start of the film.

Tickets are $15 and only cash is accepted. Waitlist tickets for Sundance Kids screenings are $10. Sorry, no student, military, or senior discounts in the waitlist.

WAITLIST NUMBERS DO NOT GUARANTEE THAT YOU WILL BE SOLD A TICKET TO YOUR DESIRED SCREENING. All waitlist tickets will be sold to the waitlist line in queue order on a space available basis.

The number of average admitted waitlist patrons by theater is published in the film guide and posted on signs at individual theaters. That number is an average of all time periods and days of the week, regardless of film category. In the case of popular films, fewer than average numbers may be admitted, and other films may have room for more filmgoers.

The Sundance Film Festival reserves the right to prohibit any sales during this Festival and in future years to any eWaitlister who is identified or has been identified as a ticket reseller. This pertains to resales at above, below, or at face value. Resales include unauthorized duplication and multiple forwarding of eWaitlist numbers. Tickets and credentials can be remotely invalidated. All theaters have scanning capabilities.